To contact ConnectabilityWA please send us an email via, use the contact form below or phone us on 0431 249 412

    Feedback and Complaints

    Your feedback is important as it helps us to know what we are doing well, and what we need to improve.

    Members of the general public and any person connected with connectAbiliyWA has the right to give us feedback, express their concerns, or lodge a complaint.

    The following guidelines explain how you can do that. Choose from one of the following options to provide your feedback, concern or complaint.

    • Tell one of our employees
    • Call us on 0431 249 412
    • Write to at 1/1008 Wellington Street, West Perth, 6005 WA
    • Email

    We will respond to you within 24 hours and are committed to thoroughly addressing any issues, complaints or concerns as soon as possible.

    If you are not happy with the outcome of your complaint you have the right to contact the NDIS Quality and Safeguarding Commission on1800 035 544 (free call from landlines) or TTY 133 677 

    For more information please click:

    How to make a complaint about a provider | NDIS Quality and Safeguards Commission (